Zoom makes its ‘AI Companion’ available to paid customers at no additional cost

Key Takeaways:

– Zoom is making its AI personal assistant tool, called AI Companion, available to paid accounts at no additional cost.
– The tool can compose Zoom Chat messages and summarize meetings.
– Zoom received backlash for its terms of service regarding the use of video calls and user data, but clarified that it does not use audio, video, or chat content for training its models without customer consent.
– AI Companion is toggled off by default and can be enabled by account owners and admins.
– Users can catch up on missed meetings with AI Companion in a private side-panel conversation.
– Admins can generate and share meeting summaries with attendees.
– AI Companion can summarize messages and generate drafts of replies and new messages in Zoom Team Chat.
– The trade-off for using Zoom is now less consequential since the company confirmed that it doesn’t spy on video calls.
– AI Companion provides transparency and users know what they are opting into.

Mashable:

Zoom is now making its AI personal assistant tool available to paid accounts “at no additional cost.”

The tool, called “Zoom AI Companion,” was recently released as a free trial for companies using the video conferencing platform. Now, AI Companion is a part of standard Zoom subscriptions. Starting Tuesday, if you or your company pays for a Zoom account, you’ll be able to use AI Companion, which does tasks like composing Zoom Chat messages and summarizing meetings.

If you’re late to a meeting, you can catch up with Zoom AI Companion.
Credit: Zoom

Zoom, which surged in popularity when the pandemic made many workers remote, recently came under fire for its terms of service which said it may use video calls and other user data to train its models. Following swift backlash, Zoom updated its terms and quickly published a blog post clarifying its policy, saying “for AI, we do not use audio, video, or chat content for training our models without customer consent.” That remains true for its AI Companion tool. And, Zoom added, AI Companion is toggled off by default. Account owners and admins can choose to enable this feature, and users have visibility when these features are being used or activated.

If enabled in Zoom Meetings, attendees can use AI Companion to catch up on what they missed in a private side-panel conversation with the AI. When a meeting ends, the admin can generate and share a meeting summary with attendees, or those who were invited but couldn’t attend the meeting.

A meeting summary generated by Zoom AI Companion in Team Chat

Admins can share post-call summaries of a meeting to attendees.
Credit: Zoom

Within Zoom Team Chat, users can recruit AI Companion to summarize messages and generate drafts of replies and new messages — similar to Slack’s AI tool. Message drafting is live now, and summarization will be available in the coming weeks.

Now that Zoom has confirmed it doesn’t spy on your video calls, the trade-off for using Zoom is much less consequential. And with AI Companion, you know what you’re opting into.


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AI Eclipse TLDR:

Zoom has announced that its AI personal assistant tool, called “Zoom AI Companion,” will now be available to paid accounts at no additional cost. The tool was initially released as a free trial for companies using the video conferencing platform. With this update, AI Companion will be included in standard Zoom subscriptions. Users with paid accounts will now have access to features such as composing Zoom Chat messages and summarizing meetings.

This move comes after Zoom faced criticism for its terms of service, which initially stated that it may use video calls and user data to train its AI models. However, Zoom quickly updated its terms and clarified that it does not use audio, video, or chat content without customer consent for training its models, including the AI Companion tool. The AI Companion feature is toggled off by default, and account owners and admins have the option to enable it. Users will also have visibility when these features are being used or activated.

In Zoom Meetings, if enabled, attendees can utilize AI Companion to catch up on what they missed in a private side-panel conversation with the AI. Additionally, after a meeting ends, admins can generate and share a meeting summary with attendees or those who were invited but couldn’t attend.

Within Zoom Team Chat, users can also use AI Companion to summarize messages and generate drafts of replies and new messages, similar to Slack’s AI tool. Message drafting is already live, and summarization will be available in the coming weeks.

Overall, this update provides Zoom users with access to AI Companion as part of their paid subscriptions, offering features that can enhance their video conferencing experience.

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