AI app use is surging – and that could be a major security issue

Key Takeaways:

– Netskope’s research shows that the usage of generative AI applications by enterprise employees has increased significantly, with more than one in 10 employees accessing such apps every month.
– The success of apps like ChatGPT has contributed to the surge in generative AI app usage, leading Netskope to declare 2023 as the year of generative AI.
– Netskope predicts a further increase in power users of generative AI apps in 2024, with the top 25% of users expected to adopt GenAI more extensively.
– The average number of cloud apps accessed by enterprises has increased from 14 to 20 over a two-year period, with some users interacting with more than 96 different cloud apps.
– This growth in cloud interactions raises concerns about potential security vulnerabilities.
– Social engineering is identified as the most common way for attackers to gain initial access, with users being three times more likely to fall for phishing scams than to download trojans.
– Cybercriminals target various sectors, with cloud apps and shopping sites being among the top targets.
– Criminally motivated activities, particularly by Russian groups, dominate attacks in 2023, while Chinese threat actors contribute the most to geopolitical attacks.
– Organizations are advised to prioritize safe AI app development, limit app access to legitimate business purposes, and invest in reducing social engineering risks through security awareness.

TechRadar:

Netskope has revealed new research claiming more than one in 10 enterprise employees now access at least one generative AI application every month, compared with one in 50 the year previously.

The surge in generative AI app usage is put down to the immeasurable success of apps like ChatGPT, to the point that Netskope described 2023 as the year of generative AI. In fact, ChatGPT was found to be the most popular generative AI app.

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AI Eclipse TLDR:

According to new research by Netskope, the usage of generative AI applications in enterprises has significantly increased. More than one in 10 enterprise employees now access at least one generative AI app every month, compared to one in 50 the previous year. This surge in usage is attributed to the success of apps like ChatGPT, which is the most popular generative AI app. Netskope even dubbed 2023 as the year of generative AI. The technology is expected to continue growing exponentially, with a predicted surge in power users in 2024.

However, with the rise of generative AI comes security concerns. Enterprises are accessing an average of 20 different cloud apps, up from 14 over a two-year period. Half of the enterprises interact with 11 to 33 cloud apps monthly, and the top 1% use more than 96 cloud apps. This increase in cloud interactions raises potential security vulnerabilities. Netskope also revealed that social engineering is the most common method for attackers to gain initial access, highlighting the need for heightened online security measures. Users are three times more likely to fall for phishing scams than to download trojans. Cybercriminals target various sectors, with cloud apps and shopping sites being among the top targets.

In terms of cyber threats, Russian groups dominate the criminal activities in 2023, while Chinese threat actors contribute the most to geopolitical attacks. Asian countries, particularly Singapore, are the most targeted. Ray Canzanese, Threat Research Director for Netskope, emphasized the importance for organizations to prioritize safe AI app development, limit app access to legitimate business purposes, and invest in reducing social engineering risks through security awareness. Canzanese expects this trend to continue in 2024.