– Only 22% of IT professionals understand how AI tools work.
– Many workers do not reap the rewards of AI deployments because they lack understanding of the basics.
– Lack of understanding leads to overestimation of ROI and underestimation of setup requirements.
– Proper data management is vital for successful AI implementation.
– 90% of IT professionals believe their colleagues would embrace AI tools for improved productivity, but only 38% use such solutions themselves.
– AI is often used in a basic capacity for information gathering and research.
– Only 16% of professionals use AI to write code, and only 6% use it to identify vulnerabilities.
– Education and training are necessary for businesses to effectively utilize AI tools.
– Greater transparency and collaboration between C-Suite executives and IT teams is needed for successful AI transformation.
Despite a huge uptick in the number of AI tools available to almost every type of worker since the public preview launch of ChatGPT a little over one year ago, only one in five (22%) IT professionals seem to understand how they work.
The report from SolarWinds suggests very few workers are actually reaping the rewards of AI deployments because they don’t understand the basics.
The study claims that a lack of understanding “could be fueling a disconnect between the perceptions and the reality of AI tool usage,” with many workers likely to overestimate the ROI compared with how much setup is actually required.
Many of us still don’t get AI
Artificial intelligence isn’t a plug-and-play solution, and numerous studies over the past few months have backed this up, adding that proper data management is vital.
An overwhelming majority (90%) of IT professionals believe that their colleagues would embrace AI tools for improved productivity, however only two in five (38%) actually use such solutions themselves. Furthermore, those who do use AI use the technology to a fairly basic degree, such as information gathering and research.
Other studies have previously detailed the inescapable use of AI among programmers, but outside of that industry and in a broader and more general context, SolarWinds found that only 16% use AI to write code, and only 6% use it to identify vulnerabilities.
SolarWinds Tech Evangelist Sascha Giese looks ahead: “Clearly, there is still a general sense of mystery surrounding AI tools, even from those in more technical roles. Therefore, if businesses want to reap the efficiency rewards AI has to offer and channel savings into innovation, they must invest in education and training.”
Giese calls for greater transparency and more open collaboration between C-Suite execs and their IT teams if they are to stand any chance of speeding up their transformation.
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AI Eclipse TLDR:
According to a report from SolarWinds, despite the increasing availability of AI tools for workers, only 22% of IT professionals understand how they work. This lack of understanding is preventing many workers from reaping the benefits of AI deployments. The study suggests that this lack of understanding may be fueling a disconnect between perceptions and the reality of AI tool usage, with workers overestimating the return on investment compared to the actual setup required. While 90% of IT professionals believe their colleagues would embrace AI tools for improved productivity, only 38% actually use such solutions themselves. Furthermore, those who do use AI only use it for basic tasks like information gathering and research. The report also highlights that outside of the programming industry, only 16% use AI to write code and 6% use it to identify vulnerabilities. SolarWinds Tech Evangelist Sascha Giese emphasizes the need for education and training to fully realize the efficiency rewards of AI and advocates for greater transparency and collaboration between C-Suite executives and IT teams.