Bosses want more AI in the workplace, but employees are getting worried they may be replaced – or worse

Key Takeaways:

– A Workday study reveals a significant AI trust gap in the workplace.
– Employees are skeptical of AI tools compared to their bosses.
– Only 62% of C-suite executives welcome AI, while only 52% of employees do.
– Workers lack confidence in their employers when it comes to job security and AI implementation.
– Business leaders believe AI should be developed to allow for human review and intervention.
– Workday CTO Jim Stratton emphasizes the need for organizations to adopt a comprehensive approach to AI responsibility and governance.
– Currently, 80% of surveyed employees say their company has not shared guidelines on responsible AI use.
– Policies need to be put in place to protect employees and cater to their wants and needs in the workplace.
– Building ethical standards in AI is important for closing the trust gap.

TechRadar:

In a world quickly becoming more reliant on artificial intelligence, spurred on by the immense popularity of ChatGPT and subsequent AI tools, a new Workday study has revealed a significant AI trust gap in the workplace.

Employees continue to see AI tools in a sceptical light compared with their bosses, who are more likely to value the opportunities when it comes to business transformation.

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AI Eclipse TLDR:

A new study by Workday has revealed a significant trust gap regarding artificial intelligence (AI) in the workplace. While bosses are more likely to value the opportunities brought by AI tools, employees remain skeptical. Only 52% of employees welcome AI, compared to 62% of C-suite executives. The study also found that workers lack confidence in their employers’ ability to prioritize their interests when implementing AI, with 23% feeling out of control. However, 70% of business leaders believe AI should be developed to allow for human review and intervention. Workday’s CTO, Jim Stratton, emphasized the need for organizations to adopt a comprehensive approach to AI responsibility and governance to close the trust gap. The study also highlighted the lack of guidelines on responsible AI use, with four out of five surveyed employees reporting that their companies have not shared such guidelines. The research underscores the importance of establishing ethical standards in AI to address the trust gap.