– AI is bringing machines and workers closer together, requiring businesses to prepare for disruptive AI models.
– Gartner predicts that by 2025, AI will be a workforce partner for 90% of companies worldwide.
– Generative AI represents a profound shift in human-machine interaction, moving from what machines can do for us to what machines can be for us.
– CIOs play a crucial role in determining how AI will be used and shaped.
– CIOs and IT leaders should focus on their “AI ambition” and prepare for its adoption within the next 1-2 years.
– Gartner distinguishes between “everyday AI” (productivity-focused) and “game-changing AI” (creativity-focused).
– Everyday AI may become ordinary quickly and not provide a sustainable competitive advantage.
– Game-changing AI can disrupt business models and industries by enabling new results and ways to achieve them.
– The whole executive team needs to be engaged in AI development.
– Only 9% of organizations have a clear AI vision in place, highlighting the need for advance planning and alignment with company values.
– CIOs should also prepare for potential security risks and work with executive teams to establish policies for the use of public generative AI at work.
Thanks to AI, machines and workers are interacting closer than ever before – which means that businesses need to get ready disruptive AI models now.
This is according to Gartner, and the company’s Senior Director Analyst, Gabriela Vogel, speaking at the IT Symposium/Xpo 2023, said that “by 2025, GenAI will be a workforce partner for 90% of companies worldwide.”
Mary Mesaglio, Distinguished VP Analyst at Gartner, also spoke on the topic, positing that generative AI is not merely a trend, but rather marks a “profound shift in how humans and machines interact… from what machines can do for us to what machines can be for us.”
Vogel echoed similar views, saying the AI revolution means that “machines are evolving from being our tools to becoming our teammates.” CIOs, therefore, are crucial in determining how AI will be used – and in turn how it will shape us – she added.
During the keynote, Gartner analysts also advised that CIOs and IT leaders focus on deciding their “AI ambition” and then prepare for its adoption, in order to be up and running with the advanced technology within the next 1-2 years.
In order to help with determining how to use AI, Gartner breaks it down into two distinct types: “everyday AI” and “game-changing AI.” The former is related to productivity, simply speeding up the work employees are already doing themselves. Gartner claims that three quarters of CIOs in the EMEA region are already focused on this kind of AI.
However, Mesaglio cautioned that everyday AI will “go from dazzling to ordinary with outrageous speed,” as “everyone will have access to the same tools, and it will not provide a sustainable competitive advantage.”
Game-changing AI, however, which is concerned with creativity, will “disrupt business models and entire industries,” according to Mesaglio. This is because its outputs will create “new results, via AI-enabled products and services,” as well providing new ways to achieve them with AI-powered core capabilities.
Vogel added that in order to realize the potential of this AI, “the whole executive team must be engaged” in its development, giving CIOs a fundamental role to play in its adoption.
However, previous Gartner research has found that only 9% of organizations have a clear AI vision in place. The company says that in order for firms to adopt generative AI within the next 12 months, they need to establish principles for AI that align with existing company values. They also need to make current data secure, enriched, fair, and accurate so it can be AI-ready.
On the flip side, CIOs should also prepare for new attack vectors thanks to generative AI in the hands of cybercriminals, and work with executive teams to create policies for how public generative AI is used at work.
“The era of AI-powered business will lead to unintended consequences without advance planning. CIOs need a way to light the way forward, even when everything seems new or murky,” concluded Mesaglio.
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AI Eclipse TLDR:
According to Gartner’s Senior Director Analyst, Gabriela Vogel, machines and workers are now interacting more closely than ever before due to AI, and businesses need to prepare for disruptive AI models. Vogel predicts that by 2025, AI will be a workforce partner for 90% of companies worldwide. Mary Mesaglio, Distinguished VP Analyst at Gartner, also emphasized that generative AI represents a profound shift in how humans and machines interact. She stated that machines are evolving from being tools to becoming teammates. CIOs play a crucial role in determining how AI will be used and how it will shape organizations. Gartner advises CIOs and IT leaders to decide on their “AI ambition” and prepare for its adoption within the next 1-2 years. Gartner classifies AI into two types: “everyday AI” and “game-changing AI.” Everyday AI focuses on productivity by speeding up existing work, while game-changing AI disrupts business models and industries through creativity. Vogel highlights the importance of the whole executive team’s engagement in AI development. However, Gartner research found that only 9% of organizations have a clear AI vision, and firms need to establish principles for AI that align with their values to adopt generative AI within the next 12 months. CIOs should also prepare for new attack vectors due to generative AI in the hands of cybercriminals and work with executive teams to create policies for using public generative AI at work. Mesaglio concludes that advance planning is necessary to navigate the era of AI-powered business successfully.