Many top firms are eager to embrace AI — but their business just isn’t ready

Key Takeaways:

– 85% of IT leaders anticipate a surge in developer productivity with the help of artificial intelligence
– 39% of IT leaders have seen an increase in IT requests in the past year
– 62% of companies are not prepared to adopt AI due to lack of necessary infrastructure
– 98% of businesses face challenges during digital transformation, with 80% blaming data silos and 72% citing technical limitations of their systems
– Integration is the primary hurdle to AI innovation
– Only 22% of IT leaders have an up-to-date strategy for integrating apps and data sources via APIs
– Holding workers back from using APIs could be costing efficiency and productivity
– APIs contribute around 33% of all revenue
– Salesforce is optimistic about AI adoption but believes companies can drive further cost efficiency with the right systems and procedures.

TechRadar:

New research from Salesforce has revealed more than four in five (85%) IT leaders anticipate a surge in developer productivity over the next three years with thanks to artificial intelligence.

The news is very much welcome, with two in five (39%) reporting an increase in IT requests in the past 12 months.

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AI Eclipse TLDR:

New research from Salesforce has found that 85% of IT leaders expect a surge in developer productivity in the next three years due to the integration of artificial intelligence (AI). This is seen as positive news, as 39% of IT leaders reported an increase in IT requests in the past year. However, the study also revealed that 62% of companies are not prepared to adopt AI, citing a lack of necessary infrastructure as the main barrier. The study emphasizes that integration is the primary hurdle to AI innovation, with data silos and technical limitations being major challenges. Only 22% of IT leaders reported having an up-to-date strategy to guide non-technical users in integrating apps and data sources via APIs. The report suggests that not leveraging APIs is costing companies efficiency and productivity, as APIs contribute around 33% of all revenue. Param Kahlon, EVP and GM for Automation and Integration at Salesforce, highlights the importance of connecting AI to relevant data for organizations to drive outcomes. While Salesforce is optimistic about AI adoption by businesses, it emphasizes the need for companies to implement the right systems and procedures to drive cost efficiency.